PayPal Radio

Jeff Clementz, Director of Merchant Risk & Member Resolutions for PayPal's Trust and Safety team.

Merchant Operations Risk Specialist Cheryl Langdon brings some of PayPal's most frequently asked risk management questions with her and gives you the answers.

What steps can be taken to help prevent fraud? What red flags can prevent a transaction going bad before it starts? Risk expert and PayPal employee John Sangimino provides the most current advice available.

PayPal's Matt Lundgaard on how the new Payment Review process benefits PayPal sellers, how it differs from Payment Holds for eBay Items and how sellers can respond if they find a payment under review.

Who better to ask about seller protection than PayPal's manager for the program, Sarah Livnat? What does expanded seller protection mean for eBay PowerSellers, does it impact PayPal's Seller Protection Policy if you're not a PowerSeller, and how do you apply if you qualify for the program? All of these questions and more are answered in this segment.

PayPal's Chief Information Security Officer outlines how those phishing emails get to your inbox,what you can do to combat them, and what PayPal's doing on your behalf.
http://www.paypal.com/securitycenter

Michael's conversation continues with resources available for you to keep phishers out of your email, and what PayPal does for you when a phishing email is reported. For a detailed analysis of phishing, check Michael's April 10, 2008 post on the PayPal Blog.
http://www.thepaypalblog.com

Monroe, PayPal's Director of North American Marketplaces stops by the WS Radio Booth at eBay Live with breaking news about PayPal's expansion to both Buyer and Seller Protections.

John, eBay's Director of Buyer Safety and Sarah, PayPal's Seller Direction Manager, go into detail about the enhanced protections for buyers and sellers that are coming to PayPal and eBay this fall.
http://www.ebay.com/securitycenter

In Part 2 of our discussion with Sarah and John, we learn a bit about the future of protections on PayPal and eBay and where to go to learn more for each company.
http://www.paypal.com/securitycenter

The September PayPal Radio schedule, who our second guest in the 10th Anniversary Series will be, and how to get hundreds of slides of free education about PayPal, eBay and Online Business in general.