eBay Radio

Mike Shaw, Managing Member of Pak Mail, Inc. of Medford, Oregon, with packing and shipping tips that every eBay seller should know.

Louis Fouquet, owner and operator of a Pak Mail Center in Gretna , Louisiana provides best shipping practices

Dan Barrett, Manager Business Development department with the US Postal Service, talks about the new rate hike and other USPS services
http://www.usps.com

Wayne Schreck co-owner of a Pak Mail franchise tips on filing claims for lost or damaged shipments
http://www.Pakmail.com

Alex Zai, Executive Vice President with Pak Mail Centers of America, joins us to tell you what you need to watch for when shipping internationally and why you need customs brokers for your shipments.
http://www.PakMail.com

Uncle Joe asks questions about DSR’s. There seems to be a disconnect between eBay and the DSR’s in the eBay community. Can we get some clarification?

We are powersellers with only 6 negatives (all of which are not justified) I don’t think we should get dinged because a customers refused a shipment in a nasty way. We paid the extra shipping and re-shipped it. She could leave a nasty feedback because she knows that there is nothing we can do about it. Is this fair?

We hear a lot about changes but not too many about buyers such as shipping and handling. Exaggerated S&H is happening in a fraudulent means to hurt eBay. What can be done about this?

The new fee structure was a shock. The part about the final fee (the 8.75%) It’s going to cost more to sell an item than before, but it will cost less up front. Isn’t this going to hurt the smaller sellers?

Ted Tamaz, owner of Pak Mail Crate and Freight Store #267, gives us his tips on packing and shipping issues such as fragile items, large sized yet light weight items, and free insurance.
http://www.pakmail.com

How can you prove that an overseas buyer received the item? How does the “synchronize your listing” element on Turbo Lister work on eBay? Trivia question answered correctly. Suggestion regarding contest with eBay group- it should have a sounder. The second suggestion is: the “eBay to Go” with the eBay widget, so the eBay neighborhoods are picking up the blog entries and my sales are increasing.

Joe Falanga, Owner of a Pak Mail store in Largo, Florida, gives us tips on packing items that are extremely fragile or large as well as other unusual items.
http://www.pakmail.com

Contributing Editor, Rob Cross of the eBay Developer Program, interviews Lynn Dralle, The Queen of Auctions, about her new Auction Shipping DVD.

How do I give the buyer the responsibility for shipping a large piece? Looking at O.J. memorabilia on site. Someone is selling a tee shirt where you buy one now and get one free if you buy a second item within a month. Is this ok with eBay?

Contributing Editor, Rob Cross of the eBay Developer Program, interviews Rafael Zimberoff, President, Z-Firm LLC, about why using ShipRush increases productivity for eBay Sellers.
http://www.zfirmllc.com/

(Cont. from last segment) – I am having trouble using the shipping calculator with Turbo-Lister. Caller answers 2nd part of trivia question.

Jordan Colletta, Vice President of Customer Technology Marketing for UPS, tells us about some of the great shipping options out there for eBay Sellers, including a possible 31% savings on UPS shipping.

Jordan Colletta with UPS discusses how UPS is going to offer some savings for eBay/PayPal users. A caller asks: If I start a new account on eBay, will my feedback come with me?

What is my responsibility as a seller when I receive a notice that the package was “undeliverable”?

People are calculating DVD’s for shipping and then adding money to it – do I report it? Do you have ideas on how to get people to come back to my store because I always re-stock.

The option in the shipping label says “UPS or USPS” if you don’t want to use either one…it get’s complicated to print out a label. eBay Radio user group is up to 12,000 +!

Sent a package to Canada –and it came back. He tried to contact the person with “contact buyer” on eBay.

I sell porcelain collectibles on eBay – Has anyone told eBay about the new postal rate increase dimensionally?

Alex Zai, Executive VP and CEO of Pak Mail Centers of America, tells sellers how to improve their shipping approach when their sales volume increases.
http://www.PakMail.com

Ed McCabe, owner of Pak Mail Center #352 in Palm Beach Gardens, Florida, Powerseller, and eBay Education Specialist, gives us packing and shipping tips for the new eBayer.
http://www.PakMail.com

David Barnes, Customer Service Acquisition Manager for FreightQuote, tells us when it's better to use freight for shipping instead of UPS or the U.S. Postal Service.
http://www.freightquote.com

Using shipping insurance when you are selling multiple items. Challenges when shipping large items.

First time seller needs help with selling vintage stuff. What things can I add to shipping and handling price?

Evan Lasky, President and CEO fo PakMail Centers of America talks about packaging and shipping solutions.
http://www.pakmail.com

Jason Miner, with PayPal joins Griff to answer your calls. Shipping issues. Listing policies. Has PayPal changed UPS shipping?

Evan Lasky, CEO and President of Pak Mail Centers of America, Incorporated, gives us some examples of unique shipping challenges eBay buyers and sellers sometimes face.
http://www.PakMail.com

Caller praises PakMail. I'm worried about International shipping with the post office because there's no tracking- when should I use USPS vs. UPS? Buyer didn't buy insurance and package was smashed- now they want a refund. Should I make insurance mandatory?

Real estate listing with a car being offered as well- Is there any advantage to using ad vs. auction format? Can I put an International shipping calculator on my listing after there have been bids?

Drop shipping info. Selling form question. Fruadulent emails.

A buyer wants me to end the auction and sell to him now. Will eBay allow us to put "outside packing fees" on our listings?

I got email from a buyer nitpicking everything- What do I do? Paypal shipping question about P.O. Boxes. Trivia question.

Will eBay ever consider a postage rate for one pound? Had a house for sale on eBay and think there has been some fraudulent bidders.

House for sale is continued from last segment. Caller has an answer to the shipping one pound item issue. Can I sell honorable discharge papers on eBay?

Trivia Question. Seller was a accused of excessive shipping charges- her auction was pulled. Seller made buyer pay to item insured in shipping but, when the item came, there was no insurance on it.

eBay should include shipping charges when listing lowest price first on shipping calculator. Platinum seller wants to know his selling limit.

Alex Zai, Executive VP and Chief Operating Officer of Pak Mail Centers of America, with tips on how to determine shipping costs.
http://www.Pakmail.com

Shipping calculator issue- People are charging too much for shipping. Suggestion for eBay: ebay should enhance My eBay page to calculate seller costs on each item. Regarding eBay Express and rule about shipping anywhere in the world: Can eBay change this?

Continued from last segment: eBay Express and shipping anywhere rule.

Evan Lasky, President/CEO of PakMail
http://www.PakMail.com

Launched just 3 hours prior to this Interview, hear how RedRoller is offering sellers a new way to ship
http://www.RedRoller.com

How the USPS is supporting small businesses
http://www.USPS.com

Jaime Ciarla, Logistics Manager for Pak Mail Centers of America, provides tips on how to ship heavy items.
http://www.PakMail.com

Alex Zai, Executive VP and Chief Operating Officer of Pak Mail Centers of America, with the do's and dont's of International Shipping
http://www.Pakmail.com

Leigh Goldstein is Senior Manager for eBay’s Shipping Product Marketing, Talks about the new “Get it fast” shipping feature.

Brian Law, Co-Founder of MyStoreCredit.com explains their new Customer Map unvieled at eBay Live! 2005. Shipping Internationally? A must listen to interview!
http://www.mystorecredit.com

Chad Nowak, Contributing Editor
http://esupplystore.com

Griff takes your calls about: eBay checkout and combining shipping charges, Understanding Feedback limitations

Chad Nowak, eBay Contributing Editor, Co-Founder of esupplystore.com. esupplystore.com offers a Complete online packing and shipping supplies. Order 24/7
http://www.esupplystore.com