Doug introduces emotional intelligence by describing its history from Darwin through the work of Salovey and Mayer to Daniel Goleman’s best selling book in 1995. Doug guest, Hank Clemons, Ph.D. has been teaching the practical aspects of emotional intelligence for over a decade.
Doug and Hank talk about emotional intelligence as an intuitive skill. Hank tells the story of a young man in New Orleans that, after receiving a tip from Hank, said, “Thanks big guy.” That young man intuitively knew what to say to create a connection with Hank in a way Hank could relate to. The ability to connect and relate is emotional intelligence.
Hank tells us that IQ gets you hired and EQ, or your “emotional intelligence quotient,” gets yoo promoted. Hank uses five dimensions to measure EQ, including self-awareness, self-management, slef-motivation, empathy, and social skills. Doug and Hank talk about the application of these dimensions to common triggers such being cut off by a rude driver.
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