Cheryl, from PayPal's Merchant Operations Risk team, with some helpful tips about managing the types of customer concerns and chargebacks that might arise from holiday sales and researching your customers for new opportunities.
Contributing Editor and WS Radio President, Chris discusses what WS Radio's planning this year and what the station's doing to learn from its customer base.
Rob provides an engaging discussion on how to brand like the big companies...and possibly even better. How to get your customers to act as your best salespeople and what you can learn from politicians about creating a brand even if you're just one person! http://www.robfrankel.com
A call about a new PayPal credit card that bears some additional investigating. Plus, three more suggested destinations within the PayPal site to round out Jason's six must-see destinations on the PayPal site.
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