01 Former Franchise Show host Jack Warren sits in for Jeff to interview the "King of Kitchen Remodeling". Doug Dwyer is President and Chief Stewarding Officer of DreamMaker Bath & Kitchen. Since 1997, he has guided the franchise to serve as the leader in the kitchen and bath remodeling industry with approximately 80 independently owned and operated franchises nationwide. Throughout his franchising career, Dwyer has worked to keep the company centered on its service to people, both franchisees and customers. The vision that he has set for DreamMaker Bath & Kitchen clearly defines this goal. Instead of focusing only on growth and profit, DreamMaker's brand position has been aimed at strong margins and quality of life. With more than 23 years of experience in franchising, Dwyer has held several leadership positions at The Dwyer Group, based in Waco, Texas. Dwyer's honors include leading DreamMaker to be named the 2004 Remodeler of the Year by Professional Remodeler magazine, one of Remodeling Magazine's Big 50 and Top 100 firms, Qualified Remodeler's Top 500, and repeated listings in Entreprener magazine's Franchise 500. Kitchen and Bath Business also named him to the Cool 5 Under 35.

Guest: Don Dwyer, President & CSO

www.KitchenMaker.com

02 & 03 Chris Murch, founder and CEO of wsRadio.com, Annapolis grad, and former USMC Captain, joins Jeff on air this Memorial Day to thank John Hewitt and his staff at Liberty Tax for their work in supporting our troops. Then listen to Jeff and John talk about John's passion to stop world hunger. John Hewitt's personal mission is ending world hunger in his lifetime. In 1998, Hewitt and Reverend Ray Buchanan launched a world crusade against hunger by founding Stop Hunger Now, a non-profit 501(c) (3) international relief organization headquartered in Raleigh, North Carolina. Since its inception, Stop Hunger Now (http://www.stophungernow.org) has provided over $56 million of emergency food, medicine and life-saving supplies in over 70 countries. Professionally, John is CEO of Liberty Tax Service, and is an influential icon in the tax industry, nationally recognized as an entrepreneurial visionary with a blueprint for tax industry success. For the tenth time, Accounting Today has named Hewitt one of the Top 100 most influential persons in the tax industry. Accounting Today also recognized Hewitt on its Top 100 list while he was CEO of Jackson Hewitt Tax Service. More than 3,200 LibertyTax offices are currently operating in the United Statesand Canada. The International Franchise Association honored John Hewitt as Entrepreneur of the Year in February at the IFA Annual Convention in San Diego. Perhaps John's greatest professional accomplishment overshadowing all his other awards and accolades is the fact the he is a veteran of 41 tax seasons with Liberty, Jackson Hewitt, and H&R Block.

Guest: John Hewitt, CEO & Crusader To Stop Hunger

www.stophundernow.org & www.libertytax.com

04 Jeff interviews Frank Milner who has a deep knowledge of childhood development, and explores with Frank the global issues confronting education today. Frank Milner, President of Tutor Doctor, has been instrumental in the rapid expansion and market success of the one-on-one tutoring franchise. Milner is known for growing one of Canada's hottest technology franchises to top in its category. Milner became involved with Toronto-based Tutor Doctor in 2007 and has seen the rise of tutoring become so pervasive that it has changed the face of Canadian and American education. Tutor Doctor is a leader in providing affordable one-on-one supplementary education to students and adults through offering in-home tutoring to families. The company also leverages a leading-edge e-tutoring platform to reach cities and regions throughout the world not yet serviced by a local Tutor Doctor office. The Tutor Doctor platform offers many advantages compared to the traditional "learning center" tutoring model. About 10 years ago, John Hooi had a simple idea and a desire to make a difference. He wondered why parents had to adjust their family's busy schedules and drive half way across town just to put their child in another classroom with more kids...when in fact it was the classroom experience that their child was struggling with in the first place. Over the last 10 years, the Tutor Doctor vision has taken shape. In 2003 the company turned to franchising as a way of expanding the company's impact and meeting the vast market demand. Now with offices internationally, the Tutor Doctor vision is becoming a reality as the lives of students and their families are being positively impacted.

Guest: Frank Milner, Tutor Doctor

www.tutordoctor.com

5/15/2009
ICSC with Sport Clip's Greg Smith, Winestyles Bob Simpson, No Limit's Nick Powills, and Sunbrook Academy's Neil Gass and Scott Sutton

01 Join Jeff and Christine as they discuss real estate with Greg Smith, Sport Clips., on our International Council of Shopping Centers annual RECON Las Vegas Convention preview. Jeff and Greg congratulate each other on bringing the #1 ingredient for success to each franchisee--a great location! (with apologies to all the other team members in every organization that also make it happen).

Greg served as Director of Real Estate from July 2003 to December 2007. He was promoted to Senior Director of Real Estate in December 2007. From November 2000 until July 2003 Mr. Smith was a Senior Real Estate Manager for Sally Beauty Company of Denton, Texas. Sport Clips, a national hair franchise for men and boys in a sports-themed environment, has more than 600 stores in 39 states. Entrepreneur Magazine�s January 2009 issue ranked Sport Clips in the top 100 largest franchises in America and in the top 50 fastest-growing franchises. Their President Clete Brewer was a guest on The Franchise Show at the IFA convention in February.

Guest: Greg Smith, Senior Director of Real Estate

URL: www.sportclips.com

02 Jeff and Christine talk with Bob Simpson, Vice President of Real Estate for WineStyles. Bob's extensive experience with the entire market planning and site selection process is the main topic of conversation in the ICSC preview. Bob brings to WineStyles 19 years of extensive franchising, retail operations and real estate experience. As Principal of Retail Real Estate Advisors, LLC, Mr. Simpson has consulted for several high-growth early stage franchisors most notably WineStyles, Salad Creations, Juiceblendz, T-Mobile, Pure Power Bootcamp, Skinovative, Shot-Cakes and JAZZIZ Bistro.

Through his consulting, Mr. Simpson brings to each company a national network of broker, landlord and developer relationships as well as managing responsibility for all ICSC conferences and deal making events helping the franchise companies quickly achieve their early growth goals. WineStyles, with 140 locations, is a national wine boutique and retailer simplifying the wine shopping experience by catering to the wine drinker who is looking for a simple and easy way to find the perfect bottle. Designed like an Old Worldwine cellar, your local WineStyles merchant is organized by eight different style categories instead of varietal or region. Demystifying the selection of the right bottle of wine, these taste profiles include Crisp, Silky, Rich and Bubbly for whites and Fruity, Mellow, Bold and Nectar for reds.

Guest: Bob Simpson, Vice President of Real Estate

URL: www.winestyles.net

03 Listen to a "no limit" conversation with Jeff, Christine and Nick Powills that focuses on the greatest cyber mystery of our day: Social Media! Nick is the founder and CEO of No Limit Media Consulting, a progress communications firm focused on the franchise industry. The Atlanta-based firm focuses on lead generation efforts for franchisors � both consumers and franchisees. Through aggressive traditional media campaigns blended with progressive Social Media strategies, No Limit has successfully helped franchisors expand the reach of their brand to prospects and consumers in their personal space. Prior to creating No Limit Media Consulting, Powills had the privilege of being a newspaper/magazine journalist, which has been helpful in his understanding of how to tell a client�s story to the media.

Guest: Nick Powills, Founder & CEO

URL: www.nolimitmediaconsulting.com

04 Join Jeff, Christine, Neil Gass and Scott Sutton join Jeff and Christine to talk about the "kid glove" approach to early childhood development. Neil Gass has served as Chief Executive Officer, Secretary and Treasurer and a member of the Board of Directors of Sunbrook Academy since its founding. He is responsible for finance, marketing and daily operations of the Company. He is also co-owner of Sunbrook Acacdemy at LegacyPark, which opened in September, 1996, providing high quality early childhood care and education. R. Scott Sutton serves as Sunbrook�s Vice President of Franchising. Scott brings with him over 15 years of franchising, management and business development experience in the petroleum, retail and child care industries. Sunbrook Academy, based on decades of experience and a thorough understanding of the latest scientific breakthroughs in early childhood development, provides children with a strong social, emotional and academic foundation for a lifetime of success. This is a great hometown story, as evidenced by Sunbrooks warm website that conveys the culture of an organization that obviously reflects the commitments and values of Neil and Scott.

Guest: Neil Gass, Co-Founder & CEO and Scott Sutton, Vice President of Franchising.

URL: www.sunbrookacademy.com

5/01/2009
Home Town News with Paul Baron, Yogurtland with Jamie Miro and Franchisee Charles Cuellar, and Whippersnappers with Jeff and Christine!

Segment 01 Paul Baron, Home Town Times - HomeTownTimes.com is a national online news and community publications franchisor, currently operating more than 500 internet-based news sites across the United States. The mission of the Georgia-headquartered business is to bring local communities together via a convenient portal that provides free access to local news, information exchange, community forums and advertising. Each individual community�s HomeTownTimes.com is a community hub for home town events, Internet forums, classified ads, business directories, photo galleries, sports, health news, coupons and feature stories about local events, people and businesses. Independent small businesses, large franchisors, and companies with a national footprint will all find their hyper-local targeted audience for their products or services through HomeTownTimes.com ad placements, videos, original content articles of interest, and news of local events associated with their business. Franchise opportunities are available in every state and county throughout the USA.

Guest: Paul Baron

URL: www.hometowntimes.com

Segment 02 - Buenos Tardes, Jaime! Jaime Miro has served as Yogurtlands Director of Corporate Operations since April, 2008 and has taken the Director of Franchise Development (in the interim) since July 2008. Yogurtland's mission is to bring people together for the most flavorful, natural, and fun frozen yogurt experience while promoting a healthy lifestyle. Yogurtland serves their customers like guests in their home. They take great care in developing each of the flavors that they offer to exceed their customers expectations. Yogurtland features a contemporary style interior with a touch of natural classic colors, and a unique 'serve yourself' format. Learn about live active cultures and their contribution to a healthy lifestyle!

Guest: Jaime Miro

URL: www.yogurt-land.com

Segment 03 - Jeff welcomes fellow CSULB alumni and Yogurtland franchisee Charles Cuellar. Mr. Cuellar successfully opened his store in the heart of Belmont Shores in Long Beach in October 2008 to rave reviews. Christine asks Charles about his homework in first deciding on Yogurtland, and then the critical decision as to where to locate it. Think there aren't any synergies between being a high school teacher and successful entrepreneur? Think again!

Guest: Charles Cuellar

URL: www.yogurt-land.com

Segment 04 - The Genisis of a Successful Franchise Concept: Whippersnappers! Jeff and Christine go to Franchising 101 to discuss the ingredients behind a great franchise concept. Whippersnappers, whose description as a children's photo studio would be an enormous understatement, combines creativity, ingenuity, and a dynamic founder and CEO, Lisa Flynn into a knockout concept destined to be the next 'category killer'. So how does a new concerpt like Whippersnappers go from 0-60 without the infrastructure of a McDonalds or Blockbuster (two of Jeff's alma maters)? They outsource development--lead generation, franchise sales, real estate and construction--to FRANDEAVOR. There are dozens of 'consultants', but FRANDEAVOR, headed by Jeff & Christine, bring experienced corporate proceedures and methodology to small and medium-sized franchisors. Not all new concepts will beat the odds and come from behind like Mine That Bird--Jeff and Christine turn the odds into your favor.

Hosts: Jeff D'Arcy & Christine Mudd

URL: www.whipsnaps.com

4/24/2009
Sign it, Wear it, Get it in Shape,Take Care of it-Brian Wieters Fast Signs, Brian Curin Flip Flop Shops, Eric Casaburi Retro Fit , Shelly Sun!

Segment 01 FastSigns - Brian Wieters Brian Wieters, Director of Franchise Development of FASTSIGNS has more than 20 years of experience in franchising, Brian has handled all aspects of development, operations and sales for numerous brands. He joined FASTSIGNS more than seven years ago. Founded in 1985, FASTSIGNS� has been consistently recognized as the sign industry's leading franchise. Our integrated network of sign centers has expanded to almost 500 locations in the United States and six other countries, including the United Kingdom, Canada, Mexico, Brazil and Australia (under the SIGNWAVE� name). Brian, Jeff, and Christine discuss the macro economic climate, and a 'return to basics' approach that FASTSIGNS franchisees are proving successful even give today's cautious environment.

http://www.fastsigns.com audio mp3

Segment 02 Flip Flop Shops - Brian Curin Jeff and Christine talk with Brian Curin (Size 10), President and Co-founder of Flip Flop Shops Franchising, in his role, he oversees franchise development, brand direction and buying. Flip Flop Shops is the authentic retailer of the hottest brands and latest styles of flip flops and sandals. It's more than just a shop...it's a lifestyle. This is how the story goes.......Founder, Todd Giatrelis (Size 11) and Co-Founder & Trainer, Sarah Towne (Size 9), headed to a convention in Vegas. Sarah was wearing uncomfortable shoes. Sarah NEEDS a pair of flip flops. Sarah searches far and wide through Vegas but can't find a pair of flip flops to save her life. She asks the question, why is there not a shop that simply sells flip flops! Why oh Why? So there begins the quest to open Flip Flop Shops. A $20 billion dollar industry, Flip Flop Shops fills a gap in the flip flop industry. Connect the dots on this great concept, and Brian's multi-faceted business and personal lifestyle that spans Chicago to Guatemala, and cigars to flip flops.

http://www.flipflopshops.com audio mp3

Segment 03 Retro Fitness - Eric Casaburi Listen to Jeff and Christine's interview with Eric Casburi, President of Retro Fitness and learn about the article he was recently interviewed for in Club Industry's Business Pro Magazine, April 2009 Edition. Here's some of what is included in the article......."You'd never know there was a recession if you talked to Eric Casaburi. The founder of Retrofitness, Colts Neck, NJ, speaks animatedly about how he plans to expand his 40 corporate and franchised clubs by 350 in the next three years. And he says he has the money to do it. Casaburi's private equity partner, Lake Capital, Chicago, was one of several companies that wooed Casaburi, finally winning him over and infusing an undisclosed amount of capital into his company last fall (although Lake Capital's Web site says it typically commits $50 million to $75 million of equity into companies). The private equity firm just infused another $5 million into Retrofitness this spring. �We joke around in the office that we are in the �Retro� bubble,� Casaburi says. �Not that we don't feel bad that there's a recession, but actually, it's fueled my company's growth.� With $1.2 billion under asset management, Lake Capital wants to spread its money around but can't seem to find the right fit, Casaburi says. One of the private equity firm's principals told Casaburi recently that he typically looks at 2,000 businesses a year and buys about four, but this year he may have to look at 4,000 businesses and buy just two." Sounds interesting doesn't it? To read more go to www.fitnessbusinesspro.com. Eric's a regular on The Franchise Show about all things entrepreneurial. Welcome back, Eric!

http://www.retrofitness.com audio mp3

Segment 04 BrightStar Healthcare - Shelly Sun

Jeff and Christine can hear the passion in her voice as they interview Shelly Sun, Co-founder of BrightStar Healthcare. The inspiration for BrightStar Healthcare came from Shelly and her husband JD's own family experience. When their late Grandma was suffering from cancer, they were surprised by how difficult it was to find quality homecare professionals to help care for her. They made calls, left messages, and did a lot of waiting. It took a long time before they finally found people they could trust. They are forever grateful for the help their caregivers provided during their time of need. The creation of BrightStar Healthcare stems from their journey with their Grandma. Shelly & JD made a promise to Grandma that they would create a great company that would provide families and their loved ones the highest level of accessible in home senior care, dignity, and personal attention they need and deserve. Learn how BrightStar has positioned themselves in the market, and how Shelly brings a CPA's discipline to systems and processes while maintaining a commitment to care.

Guest: Shelly Sun

URL:http://www.brightstarhealthcare.com audio mp3

4/17/2009
The Dwyer Group--R.I.C.H. in Heritage: Robert Tunmire EVP, Scott Walker, Screenmobile, and Billy Young, Rainbow International!

Segments 01 & 02-Robert Tunmire is Executive Vice President of The Dwyer Group. Headquartered in Waco, Texas, the company includes 1,400 franchisees in 13 countries who operate under the brands of Mr. Rooter Plumbing, Mr. Electric, Mr. Appliance, Glass Doctor, Aire Serv Heating and Air Conditioning and Rainbow International Restoration & Cleaning.

www.dwyergroup.com.

Segment 03-Scott Walker is the co-founder, President and CEO of Screenmobile, the nation�s largest mobile screening company. With a focus on premium screening products and service, Screenmobile brings its showroom to the homeowner�s doorstep and builds screens onsite to fit any window, door, patio, porch, lanai, garage or pool using the nation�s leading brands and its proprietary portable equipment.

www.screenmobile.com.

Segment 04-Billy Young has been with the Dwyer Group since 2004. During that time, he has served as franchise director for Glass Doctor, Mr. Rooter and now Rainbow International.

www.rainbowintl.com

4/17/2009
Entrpreneurs Bage and Liz Anderson PR, Richard Rennick, Assisting Hands, Frans Lessans, Passport Health, and Dana Oliver, Adventure Kids Playcare!
E.H. Anderson Public Relations focuses on media coverage. With 45 years experience in communications, E.H. Anderson Public Relations responds to the need for an affordable, specialized public relations firm that can support very large marketing programs, while retaining the flexibility and responsiveness not always possible with big agencies. www.ehaderson.com. Richard Rennick is CEO & President of Assisting Hands a franchise system with a strong emphasis on customer service that provides exceptional non-medical, in-home care to people who are elderly or have special needs. Rennick brings more than 30 years of franchising experience to the home-care franchise system. Rennick has been an active member of the world's oldest and largest trade association, the International Franchise Association. In the 1980s, Fran Lessans� life began to change when she took a special interest in university students studying abroad. Today, Passport Health� is a national name with offices across the U.S. www.passporthealth.com. Dana Oliver is the founder of the �drop-in� childcare franchise, Adventure Kids Playcare. Dana Oliver grew up in a family that sometimes cared for foster children and her father was an entrepreneurial-minded small business owner. Dana knew if she ever had kids, she would adopt and that she one day wanted to own her own business. www.adventurekidsplaycare.com

4/10/2009
Soup, a Loan, and a Haircut, please w/Chris Hurn, Bob Bertrand, and Leslie Lawrence!
It was during his regular haircut and straight-razor shave at his barber club -- an appointment he usually tried to sleep through -- that Chris Hurn really started to listen as his Barber complained about the franchisor. Chris's antenna went up. Guest: Chris Hurn, CEO, Cofounder & Chairman http://www.kennedysbarberclub.com audio mp3 2 02 Mercantile Capital Corporation - Chris Hurn Founded by Chris Hurn and Geof Longstaff, Mercantile Capital Corporation is focused on helping owners of small and mid-size businesses fulfill their dreams of commercial property ownership with Smarter Financing. Guest: Chris Hurn, CEO, Cofounder & Board Member http://www.TheSmartChoiceLoan.com audio mp3 The Original Soupman was founded in 1984, legendary soup man, Al Yeganeh, set the standard for delicious, world-renowned soups at his New York City location, Soup Kitchen International . Now, with the international growth of his franchise (41 units and growing), The Original Soup Man, Al and his team will give the whole world the opportunity to experience soup as it was meant to be. Leslie Lawrence is the Sales Director for National Event Management . National Event Mgt is a leader in the development, production and management of consumer events across North America . The largest show NEM produces in the US market is the New York / New Jersey Franchise Expo is live Saturday, April 18th & Sunday, April 19th at the Meadowlands Exposition Center Guests: Bob Bertrand, Soupman & Leslie Lawrence, National Event Management http://www.originalsoupman.com audio mp3

4/03/2009
Tom DuFore, Tom Portesy, Richard Leveille & Mike Powers, Jim Belanger & Jason Renfro, and Kyle Gjersee!
First up was Tom DuFore of Francorp an www.francorp.com. Francorp is a tremendous franchise resource, and Jeff and Tom talk about all things franchising, including using Jimmy John�s as a case in point. Next was another Tom, Tom Portesy of MFV Expositions at www.mfvexpo.com. Tom takes us inside the franchise expo�what it is, who attends, and how it works. Then from Bourbon St to Main St (including Main St Seoul S. Korea) with Richard Leveille and Mike Powers of Smothie King at www.smoothieking.com. When is playing the sax before a live audience like franchising? Find out from Richard and Mike. Video gaming with Jim Belanger of Gamer Doc along with Huntington Park, CA franchisee, Jason Renfro were next. Check out www.gamerdoc.com to see Jason�s interactive store�gamer Nirvana. Last but not least, friend Kyle Gjersee of Elements Therapeutic Massage at www.tochofelements.com was next. Kyle will be back to talk about international massage�Jeff went looking for one immediately after the show. . .Thank you esteemed guests�BRAVO!

3/27/2009
Thank You Cynthia Gartmen, Country Home Living, James Franks, Red Mango, and Stan Friedman, Retrotax!
Cynthia Gartman gets out of an ice storm to talk to Jeff and Christine about Country Place Living, which has maintained a respected reputation as a leader in the assisted living industry. http://www.countryplaceliving.com/ James Franks stops by to discuss the perfect afternoon delight with Jeff and Christine--Red Mango yogurt! Red Mango reflects a solid commitment to offering irresistibly delicious and nutritious products. With the support of some of the franchise community�s most respected investors and executives, Red Mango has established itself as one of America�s fastest growing new brands. Jeff and Christine immediately left the studio after the show and spent the rest of the day at their nearby Mango! http://www.redmangofranchising.com/ Stan Friedman has incredible insight into the almost unseen, and certainly underutilized, opportunities represented by government programs the almost pay you to do business. RetroTax, specialists in tax credit administration, can help your business obtain valuable tax incentives through federal and state employment tax credit programs. Jeff has asked Stan to bring us regular updates on RetroTax and it's ability to serve as a platform for discussion about the broader economic issues of today's business and franchising headlines. URL: www.retrotax.com 04 Stan returns for a second segment, this time to talk about his role with the IFA's Diversity Institute. Stan is a founding Board member of the Institute, where he currently serves as its First Vice-Chair. The Diversity Institute is an outgrowth of work by IFA�s Minorities in Franchising Committee (MIF) and the IFA Educational Foundation to expand diversity education and communication within the IFA membership and to increase cooperation with other organizations working in the diversity arena. This is another topic that Jeff has asked Stan to come on the show regularly to discuss. URL: www.franchise.org

3/20/2009
Football, Taxes, Exercise, and Housing featuring Greg Jones of Bookkeeping Express, Jeff Thames of Anytime Fitness, and Katheen Kuhn of Housemaster!
Joe Paterno was our guest in the first segment today. . . . ok, it was Greg Jones of Bookkeeping Express, but football was on Jeff's mind given Penn State's appearance (Greg's alma mater) vs USC in this years Rose bowl (SC won--sorry Greg). Greg was a great guest, and Bookkeeping Express is a great concept, with no bricks and mortar to lease, and a recession-proof product that is one of the only two certainties in life--death & taxes! Our second guest was Jeff Thames of Anytime Fitness - The World's Largest 24-Hour, Co-ed Fitness Franchise. 77 million Baby Boomers want to live forever. Anytime Fitness is definitely part of the answer. Jeff D invited Jeff T to come back on The Franchise Show to discuss more about AF's new international development--possibly on our next upcoming show on international franchising with Farrah Rose of Howarth Associates in the UK. Next was the macro topic of the US housing market with Kathleen Kuhn of HouseMaster, the industry leader in home inspection services. Kathleen 'in the trenches' perspective of the housing market--a topic she is a frequent guest commentator on-idicates the bottom may be in, or at least the rate of descent is moderating. We'll take either one. Thank you esteemed guests--it is our great honor to have executives like you on The Franchise Show to indeed fulfill our mission of presenting the top franchise concepts in America, and around the world.